Giftdurbar

https://giftdurbar.com

Giftdurbar, one of the best premium gift store in Nepal primarily located in downtown of the capital, Baneshwor, Kathmandu, which not only sells the readymade gifts, instead, it manufactures, does marketing through digital platforms and other traditional ways as well, and it sells its products via both physical stores and online platforms like website and social media platforms like Facebook, Instagram and other many more. Giftdurbar, trademark of pioneer mother company, Souvenir Group Pvt. Ltd. Which is established and run by the team of well experienced personalities who have worked abroad and here in Nepal, in the same field for more than one and half decade. The main objective is to share happiness. To materialize love, emotion, appreciation and happiness through customized or personalized products, that may be gifts and home or office décor, is our primary task. Whether the natives or who are living abroad due to different causes, wants to share love and emotions, appreciation and happiness amongst their beloved ones, relatives and friends, but they always get in trouble or confused, what to give gifts or where it's available or whether it's of recipient's' likes or dislikes or also matters with availability, accessibility and affordability. Offline stores in major cities of Nepal could not meet the needs and wants of those living remote areas. To address all these problems of the customers, we have launched our websites called giftdurbar.com and mobile app Giftdurbar, which can easily reach to those remote areas of Nepal and those who are living abroad due to their own causes. The customers can make online order and get the gifts of their own choices at their doorsteps on time. Customers can also pay online directly by linking your bank account or they may use other payment gateways like E-sewa and Khalti, they are the leading payment gateways in Nepal. We have tried to accommodate wide range of products in our website. The price ranges from normal to high depending upon the type and quality of the products. Along with this, we have accommodated the products that focuses on FMCG products, Nepalese culture and traditions, everyday occasions like birthday, anniversary, weaning ceremony and other special celebrations like Christmas, Valentine's Day, Friendship Day, Mother's Day, Father's Day, Teacher's Day and Rakhi. Customers can place the order online, and they can mention the message along with their photo/image for the order, this is an exceptional features that we only have. Regarding the payments, customers must make 100% payment for all the customized and personalized products. This is different for readymade gifts, you can pay full amount or they need to pay minimum 30% of the bill. Order is supposed to be confirm after receiving the full or partial payment. Return, Replacement or Refund Policies, please check in the same section. Customer Care System/CRM, our staffs will be available round the clock and 365 days to help and support our valued customers. We always focus on what customer really needs or wants rather than insisting for what we have only. We always follow GUEST approach to our valued customers. Customer feedbacks are duly taken and immediate remedies are discussed and enforced. Customer satisfaction, is what we prioritize the most. We believe that social media marketing mostly just aware the customers about our presence in the market and what we usually do only. But, customer satisfaction is the experience of someone who had done business with us before, and it can easily influence the big number of people. Our CRM team, is always concern about the customer satisfaction and always try to do better.

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Category: People & Society

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Country: Nepal (NP)

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Platform: WooCommerce

Technologies used: Yoast

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