Privacy policy

1. Who we are

MyLeadFox operates this website and the application at go.myleadfox.com. For the personal data described here we are the data controller. You can reach us at hi@myleadfox.com.

2. What we collect about you

Account data: your email address, a securely hashed password, your name if you provide one, and your account settings. We store passwords using bcrypt and cannot read them, not even to help you.

Billing data: your subscription tier, billing history and a payment processor customer reference. Card numbers are handled entirely by our payment processor and never touch our servers.

Usage data: the searches you run, views you save, exports you take and API calls you make. We need this to meter your allowance accurately and to diagnose problems you report.

Technical data: IP address, browser type and timestamps in server logs, used for security and abuse prevention.

3. Why we hold it, and on what basis

To provide the service you signed up for: this is performance of our contract with you. Without an email address and a usage record we cannot give you an account or meter it correctly.

To take payment and meet our accounting obligations: contract and legal obligation.

To keep the service secure and prevent abuse: legitimate interest.

To send service messages such as verification codes, billing notices and material changes to these terms: contract. These are not marketing and you cannot opt out of them while you hold an account.

We do not sell your personal data, and we do not use your searches or exports to build products for other customers.

4. How long we keep it

Account data is kept while your account is open and for 30 days after closure, so an accidental deletion can be reversed. After that it is removed.

Export history is retained for 100 days so you can re-download without a second charge, then deleted.

Billing records are kept for seven years because tax law requires it. This is the one category we cannot delete on request.

Server logs are kept for 90 days.

5. Who we share it with

Our payment processor, to take payment. Our email provider, to deliver verification codes and service notices. Our hosting provider, which stores the data at rest.

Each is bound by contract to process data only on our instructions. We do not share your data with advertisers or data brokers.

We may disclose data where legally compelled. Where we are permitted to tell you, we will.

6. Your rights

You may request a copy of your data, ask us to correct it, ask us to delete it, object to processing based on legitimate interest, or ask for your data in a portable format. Email hi@myleadfox.com and we will respond within 30 days.

Deleting your data means closing your account: we cannot run an account without an email address and a usage record. Billing records will be retained for the statutory period noted above.

If you think we have handled your data wrongly, tell us at hi@myleadfox.com. A person reads it, looks into what happened, and comes back to you with what we found and what we have changed.

7. Cookies

This marketing site sets no tracking or advertising cookies, and there is no consent banner because there is nothing to consent to.

The application sets one essential cookie to keep you signed in. It is required for the service to function and cannot be disabled while you are logged in.

8. Security

Passwords are hashed with bcrypt. Traffic is encrypted in transit. Administrative access is restricted and logged.

No system is perfectly secure. If a breach affects your personal data we will notify you and the relevant authority within the timescales the law requires.

9. Changes

If we change this policy materially we will email the address on your account. The effective date at the top of this page always reflects the current version.